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Below are
some common questions and their answers. Please check
below to see if the information you require is posted. If
your question is not answered, please feel free to use the
contact form
to send your query to me.
1.
What type of services do you provide?
2.
How much are your fees?
3.
How long will it take to complete my webset?
4.
Will I hold the copyright on my set?
5.
Will I have exclusive rights to the set you design for me?
6.
Can you set up a shopping cart on my business site?
7. After the web design is started, do you send samples
for my feedback?
8.
How many navigation buttons do I get with my custom set?
9.
Can I get the fonts and midi files from you?
10.
Will my webset be quick loading?
11.
How do I pay you?
12.
How do I use PayPal?
13.
How do I pay with a
check or postal money order?
14.
What graphics program do you use?
15.
What is Linkware?
16. How do I obtain a linkware set?
17. What is Purchaseware?
18. Can I alter your graphics?
19. What is bandwidth theft?
1. What
type of services do you provide?
My
primary service is the design of graphics for business and
personal web pages, including full web page sets and all page
components (navigation buttons, dividers, etc.) Other services I can provide include:
*
Construction of page content (placing text and images on your
page/s);
*
Maintenance of your web site (changing/updating text and
images);
*
Inclusion of free
Bravenet
services such as guestbooks, forms, chat rooms, message boards
etc.
* Search Engine
Optimization
* Logo and Banner design
* Photo restoration or
retouching
* e-Business cards
2. How
much are your fees?
Please
view the
Pricing Schedule for basic prices on my
services.
3. How
long will it take to complete my webset?
It is
difficult to estimate completion time for a project because
there are so many variables. Very broadly speaking, 10-14
business days would be a reasonable time frame.
4. Will I
own the copyright on my webset?
You own the copyrights to any of your own
writing, images created by your own hand and photos taken by
you. You do not own the rights to any of the images I create for
you or the design of the site. That copyright is retained by
Designs by Kricket as the original creator of the artwork, and
copyright is also retained by any third party sources of stock
photographs, Javascript or other codes. It's the same as
purchasing a painting. You own that artwork but the
copyright is retained by the artist or their distributors.
The only exception to this is your logo. If I
design your logo, the rights will belong to you. For more
information on copyright issues, please view my
sample web contract, paragraphs 4 and 9.
Essentially, what this means is you cannot alter
or change the design or graphics of your web site without my
consent. It also means I can place a small, out of the way
signature at the bottom of your page letting your visitors know
who created your site.
Something like this: Site designed by
"Designs By Kricket"
© 2005
If you would like complete, 100% copyrights to
your web site (meaning you have complete control over the
graphics and layout and I relinquish all rights to the images
and design), then we would negotiate an appropriate fee for sale
of the rights.
5. Will I
have exclusive rights to the set you design for me?
You will
have exclusive rights to the custom webset that is designed for you, I
will not re-sell your design and no one else will use it.
6. Can you
set up a shopping cart on my business site?
Yes, I can set up a shopping
cart on your business site but I
do not provide this service. I recommend
Cart It
(free) or
PayPal
as a low cost / high quality providers of this service.
7.
After the web design is started, do you send samples for my feedback?
Your
feedback is one of the most important elements in producing
satisfactory results. My design process involves your
hands-on interaction with the images and your ideas are crucial.
Samples of the images are sent to you at each stage of the
design for your feedback. Once the design is finalized,
any further changes are charged at the rate of
$25.00 per
hour,
so it is important that you are satisfied with the design at
each stage of development.
8.
How many navigation buttons do I get with my custom set?
An
unlimited amount... as many as
you need.
9.
Can I get the fonts and midi files from you?
I
do not own the copyrights to any of the fonts or midi files and
cannot legally sell or distribute them.
10.
Will my webset be quick loading?
A quick
loading webset is one of the key ingredients in my designs but
the loading speed of the page depends on the number and size of
the graphics you want included in your set. The more
graphics you require, the slower the page will load.
11. How do I pay you?
My
preferred method of payment can be made using PayPal. I
also accept checks or postal money orders.
12. How do I use PayPal?
You can make payments to anyone
who has an email address.
Simply
click on the "PayPal" button and PayPal will open in a new
window and guide you through the steps to make a payment.
You must open a free
account with
"PayPal"
which takes just a few minutes. Once you have an account
you can pay for your webset via check, money order or
credit/debit card using their secure servers and referring your
payment to my email address...
After Paypal receives the
payment they will notify me of your purchase. This is the
preferred method of payment but if you don't feel comfortable
paying online, I do accept checks or postal money orders.
Payments are accepted in US funds
only. Please allow time for mail delivery and for the
check to clear my bank before work begins on your project.
Please make your checks or money
orders payable to:
"Designs by Kricket"
Mailing
address:
Designs by
Kricket
P.O. Box 92208-3804
Lakeland, FL 33804
U.S.A.
U.S.
Residents - A $25 fee may be
assessed on dishonored checks.
14.
What graphics program do you use?
I work mainly in Paint Shop Pro
and use many different filters and presets. I
use Microsoft Front Page as my editor and highly recommend it!
There are so many programs and editors available for use in
setting up your websites though so please understand that I
can't possibly offer advice on how each individual program
works. My sets are created using royalty-free photos, art,
fonts, tubes, and various CD's that I've purchased.
15.
What is Linkware?
Linkware sets are graphic sets that may be used on
non-commercial sites at no financial charge to the customer.
However, they are not "free", a LINK (thus the term "link"
ware) must be placed on the same and every page that the
graphics appear on.
16.
How do I obtain a linkware set?
Linkware is not offered by Designs by Kricket at this
time but there are many beautiful sets available on the
internet.
17.
What is Purchaseware?
When you purchase a set from my
Template Gallery
you are the sole owner of that set but a link back to my site
is still required. See #4 above
18.
Can I alter your graphics?
I spend countless hours working on my graphics in an attempt
to perfect the look that I want to present. When
somebody takes the graphics that I've worked on and changes
(distorts, discolors, mirrors, manipulates, etc...) them, they
are no longer a representation of my work. When people
view my credit at the bottom of a set, whether good or bad,
they make a judgment. So, if you've taken my graphics
and made changes to them and then use my logo on it as the
creator, it's a misrepresentation of my work that I'm being
judged by. It's okay to change the layout or the
presentation of the graphics, I just ask that you don't alter
the actual graphics.
19.
What is bandwidth theft?
Bandwidth is the amount of data sent from one computer to
another. All Web Service Providers include a certain
amount of bandwidth usage as part of their hosting package.
Exceeding the allocated amount translates into increased costs
for site owners. When a person links directly to an
image on another persons' web server he is stealing that
persons' bandwidth. The correct way to save images is to
either right click and select SAVE PICTURE AS to copy the
image to your computer's hard drive, or simply download the
zip file, if provided.
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